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okayysam's avatar
okayysam
Seasoned Newcomer
2 years ago

game crash issues :(

hello! like several other people on this forum, i've been experiencing some major crashing issues after this latest update. i use a ton of cc but even unmerging all cc and testing everything in batches, updating mods, and straight up playing with no cc/mods my game will variously crash in a loading screen, in cas, in buildmode, etc.  i've tried the following to find/fix the issue:

-uninstalling

-repairing several times

-taking out my entire mods folder

-updated gpu driver

-updating mods/taking out broken cc

-cleared caches

i'm out of ideas and am very tired of the crashing--i've never really had an issue with crashing before. my dxdiag is attached below for anyone that can help :)

crashing

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    okayysam  Some of the Sims 4 crashes in your dxdiag look like they're related to ReShade or GShade, so if you use one of those, please remove it.

    A couple of the crashes point to a component of the Nvidia graphics driver, and your copy is almost a year old, so it's a good idea to update that as well.  You can get the newest version here:

    https://www.nvidia.com/en-us/drivers/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

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