the problem I am dealing with is the game crashing when for example I move a room or a platform or delete anything using the hammer feature or whatever is it called in english. my cc is being updated regularly, I've tried repairing the game through the ea app multiple times, directx 9 on
puzzlezaddict here is the screenshot of what was displayed, up to installing the drivers, thanks so much
ddario1984 The Sims 4 errors in your dxdiag reference a component of the .NET Frameworks, and the dxdiag also lists separate crashes of the graphics driver. So please start with a couple of basic checks of your Windows system files, the latter of which would repair most .NET issues. Here's how:
Restart your computer, open Windows Settings > Update & Security, click the box to check for updates, and if any install, restart again afterwards.
Next, please do a clean uninstall and reinstall of the graphics driver, as described here:
Rather than reinstalling the current driver, try this one, from January 27:
https://www.nvidia.com/en-us/geforce/drivers/details/263199/
The next driver after this was a major update, and while it might be fine, I've been seeing more crashing than usual lately and mostly on the current driver or one version back. And it's easy to update to a new driver, while going backwards would require using DDU again.
crinrict here you go, thx
Hi ddario1984
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
