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kla411's avatar
kla411
Newcomer
4 hours ago

Game Crashing Every 3-4 Minutes

The title says it all.

I've cleared out all my mods, my game is already saved to my desktop and no change. 

I've tried repairing the game as well, restarting my computer, clearing EA's cache, and once again, same result. 

I've lost my build multiple times and I'm exhausted. EA, please fix this. 

  • kla411  If you have any files in ConfigOverride, please delete them.

    Otherwise, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    If you get another crash, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.