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RissRissRoss2's avatar
RissRissRoss2
Rising Newcomer
2 months ago

game keeps crashing when I try to place item after crash when trying 1st person

Earlier today I remembered that 1st person was a thing that you could do. So I looked up how to do it and did it for about 30 seconds before it crashed. Now whenever I open Sims I can play and all that jazz but now when I go into build mode and try and redo the room to how it was b4 the crash (Cause I had just finished adding stuff and it wasn't saved yet) it crashes the moment that i try to drag an object (a desk) out to place it. Do y'all think my file is corrupted? If so is there anyway to save it?

crashing

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    RissRissRoss2​  Thanks for the dxidag, and yes I would have asked for one had you not provided it.  The dxdiag makes the issue clear, or at least one of the issues: your graphics chip and driver are not fully compatible with Sims 4 in DirectX 9 mode.  So please switch to DirectX 11 mode instead.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.

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