malavu Your computer's page file is a decent size but is almost all used, which suggests there are a lot of background processes eating up resources, maybe enough that Sims 4 doesn't have sufficient memory to run properly. So please restart your computer, wait five minutes without opening any apps, and then open only the Task Manager, and let me know how much Memory is in use, as a percentage. If it's more than 50%, click the Startup icon and post a screenshot of the list of startup apps, so I can see what you might want or need to disable.
If RAM use is less than 50%, try to open Sims 4, but with nothing else running other than the EA App.