Forum Discussion

xdanirose's avatar
xdanirose
New Novice
25 days ago
Solved

Game Stuck on Homepage / Loading Screen

I've been trying to log in for an hour. My first 3 attempts, the event pop-up on the home screen left a greyish overlay over the homescreen, and I wasn't able to click anything. After that, I was fin...
crashing
launching
updates
  • puzzlezaddict's avatar
    puzzlezaddict
    25 days ago

    xdanirose​  If you click Load Game and choose a different (previously unplayed) household, can you load that?  What about a new save?  This is not to say you need to abandon your current sims, only that it would be useful to know whether the problem was limited to one household or save.

    Please continue to test with no mods or custom content present.

puzzlezaddict's avatar
puzzlezaddict
Hero+
25 days ago

xdanirose​  If you click Load Game and choose a different (previously unplayed) household, can you load that?  What about a new save?  This is not to say you need to abandon your current sims, only that it would be useful to know whether the problem was limited to one household or save.

Please continue to test with no mods or custom content present.

  • xdanirose's avatar
    xdanirose
    New Novice
    25 days ago

    That worked! I logged in, clicked through CAS, placed the sim in a lot, and then when I went back to the home screen and selected the save I did want to play, I was able to get in. Thanks for the suggestion!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,399 PostsLatest Activity: 26 seconds ago