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xKristy's avatar
xKristy
Newcomer
2 days ago

Game Will Not Launch

For the last two days my game will not launch and I just keep getting the servers timed out error. I’ve done all the troubleshooting that was recommended, even took folders out of the EA document, and still nothing. I’ve updated, re-linked the steam account to EA app, everything you can think of. Deleted cache. It still will not connect to servers no matter what I do. It worked perfectly fine Thursday night (05/21), but since Friday (05/22) it hasn’t came on again. I currently have no mods folder either. I’ve ran all game repairs. I’m at a loss. EA has been no help with customer support because their beta chat gave me “IDK” as an answer and redirected me to their troubleshooting page. Any and all help will be appreciated, I just want to play my game lol 

cc or mods removed
ea app
launching

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    17 hours ago

    xKristy​  Can you launch the game if you take the EA App offline first?  Please test and let me know.

    If your computer has wifi, please also try to play using a different network.  For example, you could set your phone as a mobile hotspot, using data rather than your home wifi.

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