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mmwhitel's avatar
mmwhitel
Seasoned Newcomer
11 months ago

Help Please Purchased Game - Won't Allow Download

I purchased a game through Klarna, and it will show up in my Sims 4 library but not in the EA App. I have uninstalled multiple times now and it says this is non refundable, how am I supposed to get t...
downloads
ea app
expansion packs
game packs
missing content
puzzlezaddict's avatar
puzzlezaddict
Hero+
11 months ago

mmwhitel  A few players have reported the same issue, or something very similar, after buying through Klarna.  I don't know whether it's a coincidence (this problem isn't rare), or there's a delay with this specific type of transaction, but I'll keep it in mind for others.  It's good to know that all you had to do was wait, frustrating as that can be in the moment.

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