Forum Discussion

brendamitchell72's avatar
5 months ago

How do I repair my game?

I am having the same issue multiple other people are having with the Grim Reaper Rewards Quest. Please keep telling me to repair my game. HOW? I play on a PC, no Steam and No Discord. No custom content and No Mods. Can someone please help. I don't want to mess it up more by trying to fix it. Thank you!

6 Replies

  • Close The Sims 4 if it's running. Open the EA app and go to Library. Find The Sims 4 in the main panel and click on the three dots in the top right corner. This should open a small menu with Repair as one of the choices. Good luck. 

  • GalacticGal's avatar
    GalacticGal
    Legend
    5 months ago

    It's easier than that. Close your game open up the EA App. On the left side of the screen, you'll see your Sims 4 game. Click on that icon and on the page, it takes you to click on Manage. From there, click on repair. Then let it do its thing until it says complete.

  • MelodyraeV746's avatar
    MelodyraeV746
    Newcomer
    4 months ago

    Hello, I'm having this same issue and nothing is working. Eveytime I go into the game it stops me and says error then the code [135dec40:984c6a38:00000077:000000000]

    I'm so stressed out at this point. This is my favorite game and I can't play it. I've tried eveything. When I go to the EA app on windows, manage it goes to manage add-ons only and no reset or anything. Then when I try on steam, it's the same issue practically. Please help!!

  • MelodyraeV746  The initialization error is typically antivirus-related.  So please set an exception in yours for EADesktop.exe.  Set exceptions for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64 as well, or the entire Bin folder they're in.

    If you've installed Sims 4 through Steam, you need to repair through Steam.  The option is called "Verify integrity of the game files" and is under Properties > Local files or similar.

  • QueenKiityMeow's avatar
    QueenKiityMeow
    Seasoned Newcomer
    2 months ago

    EA wouldn't give me a repair option on their Sims 4 game that I have in my library so I have to redownload it that's the only option I got with this new update 2025. Ugh 

  • GalacticGal's avatar
    GalacticGal
    Legend
    2 months ago

    Open the EA App. On the left side of the page, you should see the icon of your Sims 4 game. Simply click on that, then click on the one that shows up on the next page. Select Repair on the drop-down menu. Best of luck.

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