how to install the sims 4??? HELP!

If your internet is decent bandwidth I'd let it finish downloading.

If it's going to take days...

I'm just guessing because I don't have the Disc.  If you go to "Computer" and open the "DvD Drive - Sims 4".  Right Click - Open  (you can try Autorun too).

Likely there is a Setup.exe or something to that affect on the disc.  Run it.

The game will still update patches from a full disc install but the size would be much much smaller than the full game.

Yes I just got this game too, followed the instructions and it forces you to do a download, even though I have two DVDs supposedly with the Sims 4 installation files on it. Even going through Windows Explorer like was suggested elsewhere only brings you back to the three step instructions screen.  I literally see no setup program for Sims 4 on the media, only for the Origin client.  If I wanted to wait all this time to download a 6-7GB game I could have purchased it online. When you go through the trouble of gettint the media, it would be nice to be able to install it with the media.

I'm having the same problem (stuck at three step screen) with install from a disc and have searched for hours for info on how to fix. Can't download game over internet due to limited data.

1. In Origin, select Redeem Product Code 
2. Enter in the code found in your box 
3. Click on The Sims 4 tile and select Download  😕mileyhappy:

I'm having the SAME issue!!:mansad:

I also done all this trying entering my product code on Origin all went through but taking weeks to download just getting to a point then it cuts out with a error having my game now for more than one month and still didn't play it waiting for my second game i pre-order for a month getting the answer from my supplier that they will only send it to me ones i downloaded my sims 4 game i just feel they have my money  what it got to do with them if it is install or not EA games are really getting to there customers that support them for many years sin sims 1 come out i bought all there games until now now i had it cost us a arm and a leg for this games then we must battle like this   

To install SIMS 4 you have to create an account for origin , then go to my account and find redeem product code that is

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@zvitormestriner wrote:

Hello, I'm Brazilian. I acquired my Sims 4 through physical media (CD). When the CD started functioning, appeared the following screen:

Steps to install the sims 4:
1-Select Continue (This will install Origin)
2-Login (or create an Origin account if you do not have one)
3 Install the sims4.

What happens is that I did steps 1 and 2 but had not appeared the option to install the game !!
Now, I opened the Origin ... clicked in part to redeem the product code, I put the serial number on the booklet that comes with the CDs and doin a download !!
How is this possible? Someone is going through the same problem? I tried to solve by turning off my notebook and even restarting and nothing!

Now I'm just waiting for this download to see what happens next ....

If you do not understand much, I'm sorry ... I'm not very good at English language....

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 where you put the promo code at, then sims 4 will show up and you download it

I completely agree im having the same exact issue. Why pay about forty dollars to get 2 discs that supposedly have the game on it. Like if are going to sell DVD's with the game on it, then let the people be able to play from the disc. I am outraged that either way I have to do this online except I payed 20 dollars more for two dumb disc that don't do anything. Disapponited in EA. :/ 

@Kaylinelizabeth2 maybe this helps: http://sims4.crinrict.com/en/2014/09/installing-from-dvd/ 

I like the system. I like having the boxes, I have a lot of them from all The Sims series. 

But with The Sims 4 I don't have to worry about getting scratches on my disks.

i neeeeeeeeeeeeed help please help me: eadisappointed: