Forum Discussion

Rinkd's avatar
Rinkd
Seasoned Novice
5 days ago
Solved

I can't play my game!

Hello, I have seen this on other forums and wanted to add my experience. Ever since the most recent update, I have been unable to play my game. It crashes at the loading screen, therefore it doesn't ...
crashing
launching
updates
  • KleinesPfoetchen's avatar
    KleinesPfoetchen
    3 days ago

    I have managed to get my game running again. This is what I did: 

    1. took the saves-folder out of my Sims 4 folder in Documents and put it on my desktop
    2. also moved my Mods-folder to my desktop
    3. started the game and turned on script and custom mods
    4. moved my mods from the folder on my desktop back into the newly created mods-folder in Documents (I didn't copied the folder, but only the mod files)
    5. started the game again and created a new random household and let it move into a house
    6. save the household and then close the game
    7. copied my old save files into the newly created save folder (there should also be the brand new save file from the savegame you just created)
    8. started the game again and it actually loaded all save-games without crashing

    I have not yet tested whether the game crashes again if I continue playing my main save file, save and then load the game again. But at least i could get it running again. Will probably wait for an official bug-fix. Just to be safe.

KleinesPfoetchen's avatar
KleinesPfoetchen
Seasoned Rookie
5 days ago

Same here. 😭

What I have noticed is that when I extract all my saves, the game starts normally. The game also starts with 2 out of 3 old saves. Only with my most recent save (of course the one I want to continue playing 😭) does the game crash. I haven't deactivated individual packs yet, partly because the game loads the older saves with all packs without any problems.

Is there anyone who experiences the same problem? Does it perhaps only affect the latest save files? 

madikore's avatar
madikore
Rising Newcomer
5 days ago

Hi! I had the same issue earlier today and my game started working after removing TS4 from the electronic arts folder and starting the game (a new TS4 folder appeared if that makes sense?) I wanted to keep my saves so I took that folder out and just put it into the new TS4 folder and it loaded! I'm not sure if this helps 

  • KleinesPfoetchen's avatar
    KleinesPfoetchen
    Seasoned Rookie
    5 days ago

    Hello! I've already tried that too. The game then loads without any problems. But when I copy the saves back into the newly created folder, it crashes again when loading. 😟

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