Cerena13
20 hours agoNewcomer
Last update is stuck at 3%
Hey, I saw that there was an update this morning. I tried to launch it but it's stuck at 3%. I've restarted the EA app multiple times but each time I have the same problem.
Cerena13 Rather than updating, try repairing the game, which will automatically give you the fully-updated version. Clear the EA App's cache first:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, please disable your antivirus, temporarily, and try again to repair. As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV as soon as you've tested Sims 4.
Thank you for your help, I tried to repair the game but this time it's stuck at 51%. I don't know what to do and I don't have any AV.
PC players get help with their technical issues in The Sims 4 here.
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