Forum Discussion
EA_Solaire
Community Manager
8 months agoHey there TheLynchGirl
So sorry to hear you're having issues with this bonus content! Here on the forums we don't have access to your specific account details and wouldn't be able to add that extra content to your account, so you'd need to reach back out to live support and have them take another look with you.
You'll want to provide your proof of purchase for Lovestruck by following the steps here. Once you've got that, please provide that to live support as well as attaching this forums conversation so the team has further details to reference.