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98756323565521's avatar
98756323565521
Newcomer
3 months ago

My EA file is not in my documents folder

So, a few days ago, I redownloaded the EA app and The Sims 4. But today, I tried to add my mods and CC I had just installed and it was nowhere to be found in the documents folder like it usually is in. I went to my home screen, right clicked on the EA app and clicked open file location and it took me to program files. And it took me there when I right clicked on the The Sims 4 app as well and I can't access anything. All the folders there are just 'data' 'game' and 'bin' and stuff like that and not letting me add my mods to ANYTHING. I tried redownloading it and moving the installation area to my documents and it went there but still only showed 'data' 'game' 'bin' but I can open the apps just fine. I just can't access anything.

ea app
hardware
missing content
mods

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    98756323565521​  Please uninstall Sims 4 from Documents and reinstall it to the default location of C:\Program Files\EA Games\The Sims 4.  Having the game in Documents is asking for trouble.

    Once you've done that, launch the game to generate a user folder in Documents > Electronic Arts.  If you still don't see a Mods folder there, make sure you're in the right folder.  Here's how to find it:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

  • Jirby111's avatar
    Jirby111
    Newcomer
    3 months ago

    Maybe a silly question, but have you ran the game since you redownloaded it? The mods folder only appears after your first launch. 

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