My game doesnt launch
I recently made some modifications to my game files because of another issue that is not relevant now. and during that process i accidently deleted my sims 4 game folder /Documents>Electronic Arts> S...
Forum Discussion
kylef06 Please let me know whether your new Sims 4 user folder is in OneDrive. Right-click the folder and select Properties > General, then look for the Location.
When you play through Steam, you need to repair the game through Steam. The option is called "Verify integrity of the game files" and is under Properties > Installed files.
Your dxdiag crashed twice while running, which could be a fluke or a sign of a system issue. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Then run and provide a new dxdiag.
