My game doesn't launch
Hi, I've done the new update and now I can't play. I keep trying to 'play' but the game just never opens. I repaired the game many times, repaired the app, closed my computer... Nothing works.
Forum Discussion
Same!! I've been trying to open the game for the last hour and nothing happens... I deleted all my CC and tried to clear the cashe but still can't open the game... :(
Please try the suggestion in my previous post, and if that doesn't help, provide a dxdiag.
Did as suggested in your last post still not opening, here's the dxdiag
Time of this report: 7/23/2024, 16:56:42
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Laptop 17-cn0xxx
BIOS: F.29 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 7860MB RAM
Page File: 13538MB used, 8656MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.5.8
DxDiag Version: 10.00.22621.3527 64bit Unicode------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.Time of this report: 7/23/2024, 16:56:4
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Laptop 17-cn0xxx
BIOS: F.29 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 7860MB RAM
Page File: 13538MB used, 8656MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.5.8
DxDiag Version: 10.00.22621.3527 64bit Unicode------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
