@americovj856 All six of the errors in the minidump files are the same: breakpoint errors, which aren't very specific but at least suggest where to start looking. You've already uninstalled and reinstalled the game, which would be the first step. The next easy step is to run a couple of basic checks on your Windows system files. Here's how:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
If sfc reports that if found corrupt files and was unable to repair some of them, please let me know, and stop here. Otherwise, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then restart your computer, and update Sims 4 if you haven't already, then repair for good measure. Try to play, again in a clean folder, and play in San Myshuno or whatever the circumstances are where you've been seeing crashing. If you happen to notice a pattern to what's going on in-game before the crashes, great, but don't worry too much about it.
The next step would be to update or (more likely) clean uninstall and reinstall the drivers for your graphics cards, using the most updated versions from the HP website. Without your computer in front of me, I can't be sure I'm looking at the correct download page—HP makes it difficult to find that page, and it's not a good idea to guess. So please go here:
https://support.hp.com/us-en/drivers/laptops
Enter the serial number for your laptop, select your OS if necessary, and you'll land on the driver download page for your laptop. Please link it here. The download page doesn't contain any information about your specific computer, just the model. I'll double-check all your drivers and post instructions for a clean uninstall and reinstall of the GPU drivers, if there aren't newer ones ready to install, which there may not be given how recent your current drivers are.
Even though City Living content has its issues, it shouldn't be causing Sims 4 to crash repeatedly as you've described, at least not on your laptop. The problem that directly causes the crashes may be triggered by something related to CL, but the point is that under normal circumstances, the game would recover, so to speak, or else produce some smaller glitch that didn't result in a crash. So CL content is probably just presenting the circumstances that reveal a system issue, not the extent of the issue itself.