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maliaast's avatar
maliaast
Newcomer
3 days ago

My graphic card is not detected by the game

Hi ! 

I recently bought a new pc with a NVIDIA GEFORCE RTX 4070 but I had a message from the game when i launch it which said that it didn't detected the graphic card. The game still work but it's way more slow and low quality than before. The older one was a NVIDIA GEFORCE RTX 4050 but it used to work perfectly and high quality. I tried some advice i found online like personalize the graphic card option for the game as "high perfomance" but nothing change. I also checked in the Config.log folder and i finally had the confirmation that it's not found by the game.

So i'm a little bit lost... 

If someone has an idea, I really want to hear it ! Thanks

Here my dxdiag

graphics
lag
launching

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 days ago

    maliaast​  The unrecognized video card isn't a problem, in that it's not causing the game to run poorly and there's no benefit to fixing it.  However, the game would run worse if it's not using your RTX 4070 at all.  Have you confirmed in Config.log that the 4070 is in use?  If you see the Intel Arc GPU instead, let me know.

    There's no obvious problem in your dxdiag that would explain why the game isn't running well either.  Do you play with the laptop plugged in?  If not, try that and let me know whether it helps.

    If that's not the issue, please start a new save, with no mods or custom content present (remove your Mods folder entirely if you use mods or cc), and see how it runs.

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