I've tried everything to fix this I open up the game and once I get to the sims logo loading screens and it freezes and the only way to get out of it I have to completely reset my pc please help me I just want to play the sims again 😢
@AngryFemiKeagan Could you please post a screenshot of what you see when you're asked to "confirm file movement"? And what happens if you choose a different location to move the files?
if i chose different file locations it just closes
@AngryFemiKeagan Please delete everything DDU-related in your Downloads folder. Download a fresh copy, double-click it, but before you select Extract, check the file path where it's supposed to land for any other instances of DDU: if you see any there, delete those too. And if the extraction seems to pause, let it run for a couple minutes to see whether anything changes.
@AngryFemiKeagan You really can't extract it to anywhere else? If not, try moving the download out of Downloads first, then extracting it.
You don't technically need to be offline when extracting DDU; that's only necessary later, when you're using it to remove the driver. The point is to prevent Windows from downloading what it thinks is a suitable driver before you have a chance to manually install the one you want.
@AngryFemiKeagan You can extract it anywhere you want. For convenience, it may be easiest to create a folder on your desktop.
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