My sims game wont go past main screen
Every time I open the sims it closes immidatley after the main sims 4 screen shows up, I tried re installing my game and repairing it multiple times but it still won't work
Forum Discussion
3 Replies
mods installed ?
Mine doesn’t open either. I’ve done everything and am now reinstalling to see if that solves the issue. Updating my graphics card worked for a few hours but the problem came back.
lucianairun Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
