Forum Discussion

erommel1982's avatar
erommel1982
Rising Novice
6 days ago

Public lots gone from Gallery

Hi, I contacted EA support but they just sent me here.  I previously uploaded lots with houses to The Sims 4 Gallery and shared to public. After re-installing the game, updating my EA account password, and losing my local saves - none of my publicly shared/uploaded houses appear in the gallery. I understand that private ones wouldn't show. Public ones should be on the server. 

I reinstalled the game right when the new update was taking place on 18th of March. 

Is there anything I can do?

8 Replies

  • erommel1982's avatar
    erommel1982
    Rising Novice
    2 days ago

    I don't see a reason why that would be the case, honestly. Nothing dodgy about the property, nothing broken either. As far as I know, it was never liked or downloaded in a year. But I haven't played in a couple of months so I wouldn't know if anything happened then. Thank you for your help. I think it's gone and that's just it, unfortunately. Sims support just keeps sending me here,  I think all I can do is rebuild.

  • erommel1982​  Paranormal is installed and active in my game, so that's not why your other uploads aren't showing up for me.  I'm not sure what's going on here, unless... is it possible someone reported all your uploads at some point?  I ask because the option to hide reported content is now gone from the game and from Options.ini, so I don't know whether the content shows up if it's been reported.

    I can ask around about this, but let me know what you think or if you remember this being an issue for you.

  • erommel1982's avatar
    erommel1982
    Rising Novice
    3 days ago

    Upon further inspection, it says that the "paranormal stuff" is "deactivated". My builds contained items from the pack.

  • erommel1982's avatar
    erommel1982
    Rising Novice
    3 days ago

    Yes, that's the new one I was testing. No I didn't change the username, I had to change the password. My drives got fried due to a short circuit and I had to reinstall Sims and lost my local data. I'm aware why private library items would be gone, but it's beyond me why public gallery lots would not show up. All my DLCs work fine. Had the same account for over a decade.

  • erommel1982​  I only see one upload, called Rustic Residence and uploaded on the 18th, even when checking the box for custom content.  Is that the one you see?  And have you changed your username anytime recently, or the email associated with your EA account?  Do you own packs/DLC that you've had for a while (since before this problem showed up), and do they still work?

  • erommel1982's avatar
    erommel1982
    Rising Novice
    3 days ago

    Hi puzzlezaddict​ , thanks for the response. Yes, and yes. It still didn't show. I just uploaded a random house to the gallery to see what would happen, and the random house appeared from the 3rd try, but nothing else is there. ID is the same as here, erommel1982. Thanks for taking a look!

  • erommel1982​  Are you sorting by your own username, AND have you checked the box to view creations with custom content?  Some uploads are flagged as having cc even though they don't.

    If neither of these is the issue, let me know what your Gallery ID is, and I'll take a look.