Forum Discussion

Orianaj2000's avatar
Orianaj2000
Rising Newcomer
9 months ago

Purchased bundle - Says I still need to purchase (MISSING CONTENT)

I just purchased a new bundle, payment went through, confirmed on EA website and it says "completed and digitally delivered" they still don't show up. I have deleted the EA app, cleared my cache, tri...
expansion packs
game packs
kits
missing content
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there, I've removed one of your screenshots that was showing personal information. Are you still having this issue now? I'm wondering if the order needed a bit more time to process, but it does look completed.

  • temenseen123's avatar
    temenseen123
    Seasoned Newcomer
    9 months ago

    I have the same problem with the newest expansion pack and I don't know what to do :( in game it shows me that i have it but onle need to download but in my library it's not showing mi this expansion pack

     

    • jpkarlsen's avatar
      jpkarlsen
      Hero (Retired)
      9 months ago

      The new pack has not released yet.

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