Forum Discussion

Orianaj2000's avatar
Orianaj2000
Rising Newcomer
12 months ago

Purchased bundle - Says I still need to purchase (MISSING CONTENT)

I just purchased a new bundle, payment went through, confirmed on EA website and it says "completed and digitally delivered" they still don't show up. I have deleted the EA app, cleared my cache, tri...
expansion packs
game packs
kits
missing content
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
12 months ago

Hi there, I've removed one of your screenshots that was showing personal information. Are you still having this issue now? I'm wondering if the order needed a bit more time to process, but it does look completed.

  • temenseen123's avatar
    temenseen123
    Seasoned Newcomer
    12 months ago

    I have the same problem with the newest expansion pack and I don't know what to do :( in game it shows me that i have it but onle need to download but in my library it's not showing mi this expansion pack

     

    • jpkarlsen's avatar
      jpkarlsen
      Hero (Retired)
      12 months ago

      The new pack has not released yet.

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