Forum Discussion

Orianaj2000

Rising Newcomer

2 years ago

Purchased bundle - Says I still need to purchase (MISSING CONTENT)

I just purchased a new bundle, payment went through, confirmed on EA website and it says "completed and digitally delivered" they still don't show up. I have deleted the EA app, cleared my cache, tri...

Community Manager

2 years ago

Hi there, have you tried clearing the EA app's cache to see if it helps?

Orianaj2000

Rising Newcomer

2 years ago

Yes, as stated in the original post. I have gone through all of the troubleshooting directions per EA before posting here.

Featured Places

The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.Latest Activity: 2 hours ago

53,145 Posts

Recent Discussions

EA App will not let me type more than nope, yep and darn!
I do not understand why mine alone is doing this. IF EA has decided to take chat away from me for some reason, I would have to have warned. I took my old version of the app and replaced it with a bra...
mysticfairy1
2 hours ago
Cannot chat on the EA App
I cannot chat on the EA app. All I get is hashmarks. If I say, Hello how are you? it's all hashmarks. I am not using curse words or any violent or drug words. All I am doing is saying casual conversa...
mysticfairy1
2 hours ago
Add-one not available to purchase (EAapp)
Hello I’m facing in issue with my EA app - previously I was able to purchase packs for the sims 4, yet I’m not able to do so it doesn’t so me any pack to purchase!! I’ve also tried only through ...
uta148dw8md6
6 hours ago
EA IS SH*T
SOMEONE PLEASE HELP ME ive spoken to so many people in EA and they sent the same automatic response everytime because ive not got enough security details. I JUST WANT MY GIFT CARD ADDED TO MY ACCOUNT...
GES-09
7 hours ago
All Sims 4 saves reset back to 2024
I updated the Sims 4 today after 2 months of not playing (so idk which update may have caused this if at all) and when I went to play, my save file was reset back to where it was on December 27 2024....
jmmw326
7 hours ago

Forum Discussion

Purchased bundle - Says I still need to purchase (MISSING CONTENT)

The Sims 4 Technical Issues - PC

EA App will not let me type more than nope, yep and darn!

Cannot chat on the EA App

Add-one not available to purchase (EAapp)

EA IS SH*T

All Sims 4 saves reset back to 2024