Purchased newest Kits did not receive them
I purchased the newest kits that came out this week and the purchase went through but did not show up. I thought I had accidently closed out of the window too soon, so I repurchased the kits. The sam...
Forum Discussion
Happened to me too. Seems like they have a refund request form as the only way to request a refund but it says I dont have any purchases that qualify for a refund and wont even let me submit a form. https://help.ea.com/en/refund/
EA_Solaire
Community Manager
Community ManagerCould you please run an EA Error Report following the steps here and provide your Report ID for me so we can look into this further? Thank you!
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