Purchasing discounted pack for steam
I got an email from EA stating discounts. So I go in and find the pack i've been wanting to get at 50% for ages! (plus a halloween bundle) YAY! or so i thought. I click on purchase. in the drop do...
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You Are Not Alone!
I tried everything to get the discount to show up going through both the EA website and Steam and it didnt work.
Finally I went to EA Help Services (https://help.ea.com/en/help-show-more-intents/?product=the-sims-4) and filed a claim under "dispute a charge" (since everything else just lead me to an article or a bot!) and got someone on the chat but all that happened was that it was sent to "Feedback" with no current resolution.
I will agree that the Black Friday sales are usually up to 60% on older expansion packs and up to 30% on Stuff Packs and Game Packs but it's really inconsiderate for a company to be so careless to their consumer on such a beloved products by what looks like a bait and switch
