Re: the sims 4 install error

@fbd8c73182c25ba3  Please clear the EA App's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

Restart your computer, and if you use a third-party antivirus, disable it before trying to install Sims 4 again.

If that doesn't help, clear the App's cache and restart again, then create a new folder where you're going to install Sims 4.  Place the folder on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.  When you go to install Sims 4 again, choose this folder as the install location.  Let me know whether it works.