Re: vc_runtimeMinimum_x86

its still showing me this picture

@KaderkovaViktori  Try running Origin as an admin—right-click on the shortcut and select "Run as administrator"—and then repair the game—open your Origin game library, right-click on the Sims 4 icon, and select Repair.  Then run Sims 4 as an admin as well.  If you don't have a desktop shortcut, you can search for "TS4_x64" and use that.

If that doesn't help, uninstall the 2015-2019 runtimes again, then run the installers within the game's program files.  Unless you changed the default install path in Origin, the full file path will be:

Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2019\redist

Run both the x86 and x64 installers as an admin.  Restart your computer after installing and before trying to play.

(screens)

@KaderkovaViktori  I don't think you're necessarily doing anything wrong.  The error points to a location in your computer's registry, but it's not clear whether the registry entry is corrupt or just can't be used by your computer.  Since deleting registry entries is a dicey prospect, it's better to approach from the other angle first.

Click the Windows key, write cmd in the search bar, and Command Prompt should appear.  Choose the "Run as administrator" option.  In the window that appears, copy and paste msiexec and enter.  Normally, a window will appear with the header "Windows Installer."  If it appears, restart your computer and try again to install the VC++ runtimes.  If it doesn't appear, enter these commands in the Command prompt window, one at a time:

msiexec /unregister

msiexec /regserver

Then enter msiexec again, and you should see the installer window.  (Let me know if it doesn't appear.)  Then restart and try to install the runtimes again.

If you still can't install the runtimes, make sure the Windows Installer is running.  Hit Windows key-R and enter services.msc in the run box.  In the window that appears, scroll down to Windows Installer, right-click and select Properties, and make sure the "Startup type" is Manual.  The installer itself can be stopped, that's fine, but if it says "Deactivated," let me know.  Otherwise, click Start or Restart, make sure its services status says "Running," then try to install the VC++ runtimes, this time without restarting your computer first.

Whenever installing the runtimes, be sure to try both the installers you downloaded from Microsoft and the ones in the Sims 4 program files.

@KaderkovaViktori  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also post a screenshot or two of the list of services you see.

The part about trying to install the runtimes from the Sims 4 program files is the same as before—running the installers located here:

Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2019\redist

here

@KaderkovaViktori  The screenshot didn't come through.  The dxdiag did, but it's missing some info because it crashed while running.  Please run a couple of basic checks on your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
• Post the message you receive here

Then run a new dxdiag and post the screenshot of the list of services.

@KaderkovaViktori  The error you listed is what happens when you choose the regular version of PowerShell rather than the administrator one.  It's a common mistake and easily fixed by choosing the option with "(administrator)" in the name.

If you'd like to try to troubleshoot this more, let me know.