Really bad camera stutter when panning around

Thanks for the reply once again. I have turned those options off. It makes no difference from what I can tell. And yes I played 1080p before, then 1440p to test (via DSR in NVCPL) but to no avail. Are there other things I can try?

JeanVW​  Does it help to disable Online Social Features, under Options > Game Options > Other?  When this setting is a problem, it's usually a major problem, but it's easy enough to test.

And to be clear, you're already running the game at 1080p without DSR, so I guess you meant 4k or 3840x2160.  But if it didn't work, it didn't work.

I've already tried running it at 1440p, 1080p via the aforementioned DSR. But the issue remains the same sadly. 

JeanVW​  Do you have the Nvidia Control Panel installed on your computer?  (You might have the Nvidia App instead, and I don't know as much about it.)  If you do have the CP, which you would be able to open by right-clicking your desktop, one setting that might help is Dynamic Super Resolution.  In the CP, choose Manage 3D Settings > Program settings, select ts4_x64.exe, and pick the lowest DSR value.  Since you're playing at 1080p, that should be 1.778x, or 1440p.  You could probably use 4x, or a 4k resolution, as well, given the graphics card you have.

DSR is a setting that tells the GPU to render the program in question at a higher resolution than what the program is calling for, then scale it down to fit afterwards.  It does take more resources, but your GPU is capable of handling the extra load.  And for some reason, sometimes this actually makes certain games run better than they do at the native resolution.

I would expect the Nvidia App to have this option too but don't know exactly where it is.  If you can't find it, let me know and I'll look it up.

If you don't like the results, you can simply remove the setting, or reset all ts4_x64 options to defaults.

The hitching and stuttering of the camera also occurs on fresh saves with 1 sim in the househould on a simple lot. I doubt thats normal behavior tbh. 

JeanVW​  If you're only seeing the occasional hitch or stutter, and then everything goes back to normal, that's just how the game is going to work.  Camera movement is never going to be completely smooth unless you remove basically everything and also don't have any sims in the area.  Is that the current state of things, or is the stutter more frequent and/or more persistent?

Sadly clean boot doesn't help either. It's still the same issue. The camera stutter is prtty ''random'' I would say. It would go smooth for a little while but really no longer than 1 minute or so before I get a random hitch or stutter when panning. 

JeanVW​  Does the camera stutter no matter how you move it?  For example, you could use the arrows on your keyboard, or edge scrolling, or you could right-click to recenter the camera (maybe Sims 3 camera mode only, not sure since that's all I use).

It's also worth trying to play in a clean boot, just to make sure no other background process is interfering.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.

Your new dxdiag doesn't list any Windows errors either, which is not a surprise considering the Reliability Monitor shows nothing.  Malwarebytes wouldn't delete this data, so it has to be something else.  But we can put that aside for now if you prefer—there's a reasonable chance that this issue wouldn't be producing an error anyway even if the more generic errors were showing up properly.

Hello puzzlezaddict​ and no problem. Provided in the attachment is my latest DxDiag txt file, it doesn't seem to show the ''unsigned'' driver thing anymore, since I reinstalled my driver through the DDU method you provided. I still don't see any errors though. I disabled Malwarebytes, since I thought maybe that interfered. What else could I try? Reliability monitor doesn't really show any abnormalities either. I did try, after the new graphics driver with and without the SGR file, but it's just not working. It's still stuttering with camera movements. Thanks again. 

JeanVW​  Sorry for the late reply.  Your dxdiag is saying that your graphics driver isn't digitally signed, which of course it should be since it's from Nvidia.  That suggests that there might be something wrong with the driver, and that would also explain the stutter.  So please do a clean uninstall and reinstall of the driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Please test without the modified .sgr file first, and if that doesn't help, with the file.

If you still get stutter, please look for new errors in the Reliability Monitor.  Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened during this most recent play session, specifically after reinstalling the graphics driver.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

Your dxdiag lists no Windows errors at all, which is abnormal—even a clean install of Windows will typically have one or two right away.  That suggests that either the dxdiag couldn't read the info, or some kind of cleaner app is removing the error logs.  If you're using such an app, please disable it while we're troubleshooting here, as this information may be highly relevant.