Royalty & Legacy code/bonus content issues
Sul sul,
pretty much as stated in the title. I got weak and bought the new EP bundle via a key seller. It explicitly states it is the bundle. When activating the key it also clearly stated it show...
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Hi there!
I purchased The Sims 4 Royalty & Legacy GRAND BUNDLE (at G2A store). The game downloaded, but none of the additional content was shown as purchased. I can still see the extra content available for purchase in the in-game store, and none of the related items have been added to my account (they are NOT available in the game).
Have anyone of you faced a simillar issue?
So I opened a new support case and eventually received the following response:
```
I just have consulted with my team and I would like to inform you that we are receiving several cases about the same issue and we are reporting this issue to team for the investigation. I would request you to please wait for some time the issue will be fixed as soon as possible. ( 1h 11m 13s )
I would be glad to provide you a timeframe but as the team is different and we haven't received any updates yet. I am unable to give you any time frame. But no need to worry the issue will be fixed as soon as possible.
```
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