Royalty & Legacy code/bonus content issues
Sul sul,
pretty much as stated in the title. I got weak and bought the new EP bundle via a key seller. It explicitly states it is the bundle. When activating the key it also clearly stated it show...
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Hi there!
I purchased The Sims 4 Royalty & Legacy GRAND BUNDLE (at G2A store). The game downloaded, but none of the additional content was shown as purchased. I can still see the extra content available for purchase in the in-game store, and none of the related items have been added to my account (they are NOT available in the game).
Have anyone of you faced a simillar issue?
The same thing happend to me. I contacted both parties. g2a says that it's EA's responsibility and that the will resolve it. Then i contacted EA, but the clearly stated that they can't help in this matter since it wasn't purchased through EA, and their advice was to contact g2a again. I did that and informed g2a that EA will not resolve it, but i keep receiving the same response from g2a saying that EA will fix it. But then they refuse to provide any proof that EA is willing to resolve it. So i'm wondering whether it will actually be resolved.
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