Forum Discussion
Hi there!
I purchased The Sims 4 Royalty & Legacy GRAND BUNDLE (at G2A store). The game downloaded, but none of the additional content was shown as purchased. I can still see the extra content available for purchase in the in-game store, and none of the related items have been added to my account (they are NOT available in the game).
Have anyone of you faced a simillar issue?
Yeah so cleary it has nothing to do with EA. We all have been scamed :))
Seller from G2A stoped responding, so i started a ticket with G2A support, guess what. Yeah they stoped responding as well. It has been around 3 weeks now without answer from the seller and more than a week since last response from support🤡 But it clearly looks that they don’t care and are trying hard to send me to someone else, seller > EA, support > seller XD
I asked G2A seller for proof that it is EA’s fault and that the key I bought is really a key for BUNDLE, and not a single expansion pack, it is quiet since then.
Have some of you been lucky enough to get a refund? Or does it look the same for everyone?
- cookiebaron44325 days agoSeasoned Newcomer
same for me they have ignored me for weeks, I have got a temporary refund from my credit card provider but g2a may still refute it. I recommend trying it that way.
- ziolenko2 days agoSeasoned Newcomer
Same story here! But after weeks of waiting I send g2a one final warning, gave them some time to respond (guess what? They didn't) and then asked my bank for chargeback on card payment. I got my money in less than an hour, so i highly recommend this. You just need good proof of fraudulent transaction (offer vs your ea library screenshots etc.).
Probably I'll get blocked on g2a account, but I don't plan to buy from scammers anytime soon...
- Daissyy_x2 days agoSeasoned Novice
G2A never responded to my messages again either. Out of nowhere, they sent a new code with the two missing kits and bonus content. So for me the problem is solved. Hopefully you will get a code soon too! 😊