Sims 4 Constantly Crashing After 9/18/24 Update.
Since this "update", my game is basically unplayable. and definitely not playable without MCCC's autosave function. I can play anywhere from 5-30 minutes before the game crashes. Usually in live mode, but does happen in build/buy, CAS, and the map. I will sometimes get a lastCrash report, but not really sure what to do with that and not sure why only sometimes. I have tried: repairing it MULTIPLE times. I have uninstalled and reinstalled. I have moved the sims 4 folder from the EA folder and tried playing on a completely new game. This happens with or without mods/cc, as I have tried with the mods folder removed many times now. My system requirements match up from what i can tell.
When it crashes it will either just close out of the game and send me to my desktop, or it will freeze my computer and i have to shut it down manually. OR it will send me to an error reloading screen and completely restart my computer. This seems to happen at random times. I've tried seeing if certain actions might be causing it, but even if I load up a game and just leave it paused long enough it will still crash. I have tried every suggestion I have seen. Deleted the localThumbnail cache, nothing is in the ConfigOverride Folder. I have tried using dx 9 and 11, same results. I will add my most recent lastCrash file, but the game has crashed multiple times after that, it just didn't document it? i am also currently trying without and mods or cc for this file. I also think i properly ran the DxDiag, so i will attach that as well. Thanks for any help..
TrackGirly Have you overclocked any of your PC's components? If so, please revert everything to stock speeds. I ask because a couple of the crashes in your dxdiag look like other crashes related to XMP and CPU Turbo Boost on newer machines, where disabling these settings fixed the crashing. I haven't seen any of these crashes on a 9th-gen Intel CPU, at least not in a while, but it's worth testing anyway given the type of error and the randomness of the crashing.
BlueScreens can also be caused by an unstable overclock, and your dxdiag does list two BSODs that don't point to a specific cause.
If this doesn't help, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
