Sims 4 Crashing at Random Intervals
Hey I've recently got a new PC (specs below) and the game has been crashing at random intervals, sometimes 10 minutes, sometimes I can play for an hour. I have been on the NVIDIA control panel and ...
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whiletheflies That's fine, exactly what I wanted. The dxdiag lists a few Sims 4 crashes, but they're pretty generic, not much use on their own. Have you noticed any pattern to the crashing? For example, maybe it only happens on certain lots or in certain worlds, or with fairy sims, or when your sims are doing certain activities. If so, let me know.
Please also test with no mods or custom content, as in, move your Mods folder to the desktop and delete localthumbcache.package. You don't need to save your progress with the mods and cc removed.
I do see in your dxdiag that the iGPU is disabled, probably in the Device Manager. Did you do this deliberately? It should be fine, but it might be better to disable the chip in BIOS instead. Other than that, I don't see any obvious sign of a graphics-related issue, and the iGPU shouldn't have anything to do with rendering Sims 4 anyway.
Hi
Thank you, for regular troubleshooting I have already ran it without mods and deleted the cache and it still crashes to desktop, I've also uninstalled it fully and reinstalled, it still crashes.
I had a look and disabled the igpu because we wanted to make sure Sims couldn't use it in case it was trying to use the motherboard instead of the graphics card (which it doesn't seem to be doing anyway based on the config log) - I only thought it could be graphics related as I've exhausted everything else!
Interestingly I am playing a house full of fairies but there isn't a particular thing that makes it crash, it seems so random - like I can visit other worlds, enter CAS with it running fun, there isn't a specific action I make to crash the game.
