On Laptop, Update 1.121.361.1020 crashes upon startup
I have been having this problem since Update 1.121.361.1020, but I bought the Royalty & Legacy Expansion, and since the update for the release, my main Laptop monitor will glitch out upon starting the Sims 4 game from the EA launcher app, then reset to a white "booting up" screen in the Sims 4 window, but will not load the Sims 4 game after several hours. I have done a complete uninstall and reinstall several times, even after the latest update 1.121.372.1020. The rest of my games work perfectly fine. It is only the Sims 4 I am having a problem just starting up, so I know its not my laptop.
BobbieSim HP gaming laptops often show a white screen at startup, and there are a few workarounds for this particular issue:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
