@Peanutjelly231 This crash is due to heap corruption, which could be a software or a hardware issue. Did this crash happen while you were trying to play Sims 4? I ask because it cites a component of Windows as the faulting module, one that's not typically corrupt.
Regardless, it's a good idea to run a couple of basic checks on your Windows system files and uninstall and reinstall the VC++ runtimes Sims 4 uses. Start with Windows:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, and, for good measure, uninstall everything from 2010 onwards. (If you have older versions, you can ignore them.) Download fresh copies from Sereby, which is a well-known repository for Windows runtimes and has everything in one place. Documentation and download pages, respectively:
https://www.sereby.org/site/All%20in%20One%20Runtimes&lang=en
https://www.sereby.org/site/downloads/All%20in%20One%20Runtimes
You don't need to donate anything; just click the Download button and run the installer. Restart when you're done.
If you get another crash, please upload the associated dump file.