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Anonymous's avatar
Anonymous
11 years ago

Sims 4 Disc install won't launch

I bought a brand new disc copy of the Sims 4. I put the disc in and followed the prompts. It downloaded Origin but won't install my game. What do I do?

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    I read and followed all that but it refuses to recognise the DVD in the drive and keeps trying to download via the internet. When I disconnect the internet it stops the download. Why does this have to be so complicated?!!!

    I tried unistalling origin and reinstalling but that didn't help either

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Does your computer read the content of the disc ok if you right click on your drive icon and choose open ? Maybe it's scratched or something ? Is downloading not an option for you ?

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