Seighan
4 days agoSeasoned Rookie
Sims 4 does not start
The game doesn't start when I click on the desktop thumbnail or from the EA app. I click on the game and it goes directly to an error message; unable to start initialization error at start [135dec40:29f00e76:00000084:18a1dd51]
I have tried uninstalling with the revo uninstaller and reinstalling the game. I removed the Sims 4 folder out of documents and tried restarting the game, I removed all mods out of the game but I still get the message. The game worked fine until yesterday. It worked after the latest update in July but for some reason it won't start now.
I have attached a dxdiag below.
Seighan This error is typically antivirus-related. So please set exceptions in your antivirus for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in. Set an exception for EADesktop.exe too while you're there.
You may need to repair the game (EA App > Sims 4 > Manage > Repair) as well.