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maryclaire19's avatar
maryclaire19
Newcomer
1 day ago

Sims 4 Not Launching

My Sims 4 will say it’s running and then not show up, even in the task manager. It will sometimes launch to a white screen but will never load. I’ve uninstalled the EA app and removed all Sims4 files, including old mods. I’ve redownloaded EA and the Sims 4. I’ve connected my Steam and EA and tried to launch through Steam. I’ve tried removing the cache as suggested online and nothing is working. I’ve downloaded the Sims 4 files to different locations. Does anyone have any suggestions? 

cc or mods removed
corrupted save
crashing
custom content (cc)
downloads
ea app
game packs
graphics
guides
hardware

1 Reply

  • SanDona12's avatar
    SanDona12
    Seasoned Newcomer
    16 hours ago

    Since you already reinstalled everything, I’d stop focusing on the install folder and check startup conflicts instead. Renaming the entire Documents\Electronic Arts\The Sims 4 folder, repairing the game, disabling all overlays, and checking antivirus / OneDrive are probably the best next steps. If it still won’t open even with a fresh Sims 4 folder and no mods, it’s likely a permissions, security, or graphics driver issue rather than the game files themselves.

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