sims 4 wont work
My sims 4 will not work. When I load it up, it will go to a white screen. Nothing happens from there.
This is my EA error code.
fe865c9a-fa22-4501-af67-5eb459978100
Forum Discussion
1 Reply
havenriley03 If you have an HP Victus or Omen, please try one of these workarounds:
Game won’t launch | EA Forums - 4992631
Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584or put the laptop in night mode before launching the game.
Otherwise, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
