sims4 not launching after game installation
so i downloaded the game for the first time on my current laptop a few days ago, but when i try to open the game it gives me a white screen with a loading cursor and it doesn't let me play whatsoever...
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Myakasey Your dxdiag shows that your laptop's Nvidia graphics card is disabled. (And given the model laptop you have, it definitely comes with an Nvidia GPU.) Did you do that deliberately? If not, click Windows key-X, open the Device Manager, expand Display Adapters, right-click the Nvidia entry, enable the device, and restart your computer. Then try again to play.
Sims 4 is crashing because the Intel graphics driver is crashing, but that won't be a problem if and when the Nvidia GPU takes over running the game.
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