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LilyfrostTheMed's avatar
LilyfrostTheMed
New Traveler
2 days ago

Stuck on a white screen

Ok so quick background context, my game updated in December and I haven’t been able to try playing the game until now because I wasn’t around and I downloaded 5 packs (which took 4 days) so I believe that ever since that update my game hasn’t worked (not surprised).

Now here’s the problem.
When I load up the game everything is fine at first, it does the little load up and stuff but the main menu doesn’t appear, my screen is just white. I can hear the music and the mouse works but nothing happens. It’s white and then it crashes in a way, like I can’t close the window so I always end up restarting my computer.

By now I know that every single problem I’ve had after an update is caused by my mods, I’ve updated the ones that I know cause the most problems so I don’t know what’s happening 

Does anyone know what mod or anything else could be causing this?

1 Reply

  • LilyfrostTheMed  Please test with no mods or custom content at all, as in, move the Mods folder to the desktop and delete localthumbcache.package.  You don't need to save your progress, but it's important to establish whether mods are the source of error.

    If this happens with no mods or cc, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.