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CintoriaLashay's avatar
CintoriaLashay
Seasoned Novice
21 days ago

The game shows a white screen and freezes when you try to minimize.

The game displays a white screen when minimized or when the resolution changes, and it won't stay open. Has anyone had this problem? I have updated my drives, the game, etc., and it still stays white...
crashing
ea app
install language
updates
puzzlezaddict's avatar
puzzlezaddict
Hero+
10 days ago

CintoriaLashay​  Do you still need help with this?  If so, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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