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MissCSimming's avatar
6 years ago

The Sims 4 rainbow glitch

Product: The Sims 4
PlatformPC
Which language are you playing the game in? Italian
How often does the bug occur? Every time I click this item in buy mode (see picture); it seems to be the only one with this issue.
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? All expansion except IslandLiving and Eco Lifestyle; All game except Strangerville and Realm of Magic; All staff except Moschino Stuff and My First Pet Stuff.
What happens when the bug occurs? I see this particular item (a painting of the base game) in Buy mode with question mark and the rainbow background glitch
What do you expect to see? The painting with its colors
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes but before updating I removed them and I've also checked most of them, but the glitch is still there even when I completely remove the Mods folder and "localthumbcache.package"
Did this issue appear after a specific patch or change you made to your system? After this last update 
Please describe the patch or change you made. After the 4th June update I updated/took out all the mods I had.

Hi guys!
It's the first time that I write on this forum but I know that you have to check first if the problem has already occured to someone else. The thing is that I've already tried everything you've advised in the previous topics (like here https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199) but I still have this issue, even in a new game, after repairing and all of that (of course without cc).
Can you help me,please? 

Thank you in advance!

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