the Sims 4 won t launch after download and installation from ea games platform.

Question

code error :&nbsp;[de4ee14f:29f00e76:00000000:4b0d852b]&nbsp;I'm on windows 11, on an inspiron 15 from dell, and I'm on WiFi connection 5 G.I have uninstalled it and re-downloaded it, reinstalled it... I tried to repair the installation on Ea games app but doesn't work...Mystery.Do you knows why ?thanks for your help !Adeline.

adelinecmoi · Answer

they say that the game is already in use ! I don't use my game except from this comp...

puzzlezaddict · Answer

adelinecmoi&nbsp; Please try the troubleshooting suggestions here:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-Unable-to-Start-Game-Data-Missing-or/td-p/13276818
And if those don't work and you're getting the "already running" error, there are more suggestions here:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380

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the Sims 4 won t launch after download and installation from ea games platform.

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