praisethebastii I've seen this a couple times before, but at least one of the affected players said that a repair worked, so I'm not sure what the issue is here. I would suggest a more targeted repair though, just as an experiment—we know that sometimes it's necessary to reinstall a single pack.
Please close the EA App and kill the EABackgroundService in the Task Manager. Open [install location]\The Sims 4 and delete the EP14 folder inside. Open the Delta folder and delete the EP14 folder there too. Then clear the EA App's cache, repair the game, and reinstall Horse Ranch.
Please test in both fullscreen and windowed modes, quitting and reloading after changing the setting and before testing.
If this doesn't help, please try playing in a clean boot. I realize that this happened on two different systems, but it's certainly possible that they have software in common.
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
Unfortunately neither of your suggested solutions worked. I did everything just the way you described. I tried the clean boot several times.
puzzlezaddict Thank you tho!
