TS4 freezing on startup

Hello, 

I have been having an on-going issue since updating my PC to Windows 11. I thought that it would've just been the mods so I went into Curse Forge and deleted all mods and went into the Documents > The Sims 4 > Mods and made sure nothing was in the folder other than the Resource file. I repaired the game a number of times and the problem still occurred. I proceed to look up what I could do to resolve the issue if removing the mods didn't work, so I made a second account on Microsoft and when I first opened The Sims it worked, but once I closed the game and re-opened, it happened again on start up and froze! I went into he system and did a re-install of the windows 11 to see if there was something going on and now that the mods were removed, once that was done re-installing I repaired the sims 4 in the EA game app and once that was done, it froze again on the start-up. It always shows blue on start-up but if I click anywhere the screen goes white and I have to do a full restart since the game wont window and or close. I then decided that I was okay with losing my large save file since it may be corrupt and wont repair or alert me, I did a full factory reset after hours or waiting for the computer to be wiped, I redownloaded EA games and then the base games, I tried opening it and it did the same thing. I also forgot to mention I did do a full recycle bin wipe on OneDrive and on my PC, I have looked in every possible folder and cant find mods located anywhere and have no idea what to do at this point to get the game to start. I even deleted all the cache that I possibly could. my save files are all gone and I'm stumped! I figured I would ask here before taking my PC somewhere to get a full breakdown to figure out what is causing it.