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JMYeager85's avatar
JMYeager85
Newcomer
17 hours ago

Unable to start - Cannot start because game data is missing or damaged

I am at a loss with this error. I have scoured this forum for two day trying solutions that have worked for others, yet they do not work for me and I still have the error.

Unable to start
Cannot start because game data is missing or damaged.  If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.

[dee4ee 14f:29f00e76:000000004b0d852b1]

 

I have never had The Sims 4 installed on this computer. This is a brand new, fresh install on this computer.

I have moved The Sims 4 folder from documents to the desktop, disabled my anti-virus (Avast Free), uninstalled my antivirus, repaired the game in EA App, Uninstalled and reinstalled via EA App and Steam, tried a new Admin user account, disabled syncing with one drive, uninstalled one drive, ran the takedown command for my documents folder. All uninstalls were done with Revo and a restart of my computer was done after each step.

the issue still persists.

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