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CJDesigns123's avatar
CJDesigns123
Rising Rookie
2 months ago
Solved

Unclickable overlay on Sims 4 startup

I started up my game this morning after playing fine with no issues last night. There seems to be an overlay on the starting screen that I can't get out of. I can't click anywhere and none of the buttons work. It's almost like I need to close an overlay popup but I don't see anything that needs to be closed.

Restarted the game twice now and same issue, I just can't get into my game.

Have all the latest updates and as mentioned was able to play just fine last night without any changes in my game or mods since then.

 

launching
steam
  • CJDesigns123's avatar
    CJDesigns123
    2 months ago

    Resolved by resetting game to factory settings! 

    Made backup of Sims 4 folder, restarted game to create new Sims 4 folder, then copied my save files, tray and mods folder back, restarted the game and can now load back into my game as before! 🤩

4 Replies

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  • CJDesigns123's avatar
    CJDesigns123
    Rising Rookie
    2 months ago

    Resolved by resetting game to factory settings! 

    Made backup of Sims 4 folder, restarted game to create new Sims 4 folder, then copied my save files, tray and mods folder back, restarted the game and can now load back into my game as before! 🤩

  • BlueRobotSim's avatar
    BlueRobotSim
    Newcomer
    2 months ago

    For me the unclickable overlay happened every time I clicked out of mods pop up at startup, so what worked for me was to take out mods, then back in the now un-modded game unselect "show at startup" pop up (options menu-game options-other-view custom content), and then put mods back in. 

  • CJDesigns123's avatar
    CJDesigns123
    Rising Rookie
    2 months ago

    Just to add another update here, this seems to keep happening. Instead of resetting to factory settings, I now verify the integrity of installation files via Steam and that seems to resolve it or reset it again. But this is an annoying bug that keeps coming up. Hoping they will resolve with a later update.

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