Why do I have to repurchase my Cats & Dogs Expansion Pack?

Question

I purchased the cats and dogs expansion pack and I've been playing it. Now all of a sudden it doesn't show up on my EA account and when I search up the expansion pack it tells me to purchase it because I don't own it. Can anyone help?

ea_cuervo · Answer

Hi manulensia,
If your DLC is not available to download in your account, please contact EA Help Support as they will be able to check your purchase and assist you further: How to get help with your EA Account

Forum Discussion

Why do I have to repurchase my Cats & Dogs Expansion Pack?

1 Reply

About The Sims 4 Technical Issues - PC

Recent Discussions

Game loading issue

Gaming laptops

[LD]I can't find the pie menu to instruct a colleague in the reaper task.

Cannot access my DLC's in game

[READ FIRST] Cheat console doesn't open