Forum Discussion

Seasoned Novice

4 months ago

Solved

App crashes every time I log in after recent iOS update

Can someone help me with a solution on how to fix the issues with the app crashing every time I log in after the most recent Apple iOS 26.4 software update?

bug

ios

technical issues

EA_Solaire
1 month ago
Hi all,

If you're still experiencing crashing, please be sure your game is fully updated, and turn off Enhanced Lighting in your game options. Disabling this setting should help reduce the crashing.

umthis1isok

Seasoned Newcomer

3 months ago

After downloading recent update game keeps crashing. IF it starts at all it will glitch and shut down within a second. Completely unplayable. Thanks, EA. Great job.

EA_mplsnow
Community Manager
3 months ago
Hey umthis1isok,

Sorry to hear that the game's been crashing often.

If you're able to stay in the game long enough, please try lowering the graphics settings to classic, as some players found it helped mitigate crashes.

Let us know how it goes, thanks!
- Pingchee
  Seasoned Adventurer
  3 months ago
  Mine only started crashing after the latest update